Hello,
Thank you for shopping with us.
We have sent you product.
However, the effects of the coronavirus, some international border gates have stopped trading.
Sorry to inform you, your product has been returned by customs.
We are sorry about the issue of shipping.
Please note this is an unexpected issue from the carrier and we don't want this to happen.
We have refunded fully to you, you will receive refund today. We hope that you will buy the product which you need soon.
Please allow me to apologize to you once more time.
Thank you.
Thank you for shopping with us.
We have sent you product.
However, the effects of the coronavirus, some international border gates have stopped trading.
Sorry to inform you, your product has been returned by customs.
We are sorry about the issue of shipping.
Please note this is an unexpected issue from the carrier and we don't want this to happen.
We have refunded fully to you, you will receive refund today. We hope that you will buy the product which you need soon.
Please allow me to apologize to you once more time.
Thank you.